Steve Fowler (Chief Operations Officer) and Ron Hill (Director of Operations) are now part of a select group of professionals nationwide who have earned the Certified Aging-in-Place Specialist (CAPS) designation, identifying them as construction and remodeling professionals with the skills and knowledge necessary to remodel or modify a home to meet the unique needs of the older population, disabled owners or their visitors. The CAPS designation will add an additional layer of expertise and insight to projects for in our Healthy Home Initiative.
The National Association of Home Builders, in partnership with the AARP and NAHB Research Center, created the CAPS program, which includes training and education on the technical, business management and customer service skills essential to understanding the fastest-growing segment of the residential remodeling industry — home modifications for aging-in-place. CAPS graduates include remodelers, builders, designers, architects, occupational therapists and others who help homeowners remain in their homes safely, independently and comfortably as they age.
In three days of coursework, the CAPS curriculum incorporates market demographics, communication techniques, marketing, common barriers and solutions, building codes and standards, product ideas and resources and business management. CAPS program graduates are required to maintain their designation by attending continuing education programs and/or participating in community service projects. For additional information about the CAPS program, visit www.nahb.org/caps. To Learn more about Servants and our Healthy Homes Initiative click here.